Terms of service

The short version

Stitch is a place to invite people to things and keep track of what you said yes to. We run the software. We do not run the events.

That distinction matters more than anything else on this page. If you host, the event is yours, and so is the responsibility for it. If you attend, your arrangement is with the host, not with us. Be decent to each other, do not use Stitch for anything illegal, and we will do our best to keep the thing running.

1. Who you are agreeing with

These terms are between you and Stitch Events LTD (“Stitch”, “we”, “us”), which runs stitchevents.app and the Stitch app.

Stitch Events LTD is registered in England and Wales, company number 17443614. Registered office: 128 City Road, London EC1V 2NX, United Kingdom.

Contact: [email protected].

By creating an account or using Stitch, you accept these terms. Our Privacy policy explains how we handle your personal information.

2. Who can use Stitch

You must be 18 or over to use Stitch. We will close any account we find belongs to someone under 18.

You must also be able to enter a binding contract, and not be barred from using Stitch under any law that applies to you. If we have previously removed you from Stitch, you may not create a new account without our permission.

3. Your account and text messages

Signing in. You sign in with your mobile number and a one time code we send by SMS. There is no password. Anyone who can receive your codes can reach your account, so keep your phone and your number secure, and tell us promptly if you lose your phone, change your number, or think someone else has access.

Your details. Keep them accurate. One account per person. Do not share your account, sell it, or let anyone else use it. We may ask you to change a username that impersonates someone or breaks section 8.

Text messages we send. By giving us your number you agree that we may text you:

one time codes to sign in
reminders and updates about events you have said yes to

These are service messages and part of Stitch. They are not marketing, and we will ask you separately before sending you anything promotional. How often you hear from us depends on your activity. Message and data rates from your network may apply, and carriers are not responsible for delayed or undelivered messages.

Stopping texts. Reply STOP to stop texts from us, or HELP for help. If you reply STOP you may also stop receiving sign in codes, and you will not be able to sign in until you reply START.

4. What Stitch is, and what it is not

Stitch provides the software that lets a host create an event and lets guests respond to it. That is the whole of what we do.

We are not the organiser, promoter, or operator of any event listed on Stitch. We do not host events, verify hosts, vet venues, check licences, supervise what happens, or take any part in the arrangement between a host and their guests. We do not check the identity of users beyond confirming a phone number. We do not guarantee that an event will take place, that it will be as described, that it will be safe, or that anyone will turn up.

Any arrangement about an event is between the host and the guest. If something goes wrong with an event, take it up with the host. We are not a party to it, and our responsibility is limited to what section 15 sets out.

5. If you host an event

When you create an event on Stitch, you are the organiser, and you agree that:

The event and everything about it is your responsibility, including its safety, its legality, its capacity, and the conduct of the people at it.
You hold every permission, licence, insurance and consent your event needs. That includes premises and alcohol licensing, and any regulatory requirement that applies to what you are putting on.
Your event description is accurate, including its date, place, cost, and what guests should expect, and you keep it up to date.
You have the right to use any image you upload as a poster. If it shows identifiable people and the event is public, they are happy for it to be used to promote the event (see section 10).
You invite only people who know you or who have asked to hear about your events. You do not send unsolicited invitations, and you do not invite from a list you bought, scraped, or collected for another purpose.
You will not use Stitch to run anything that breaks the law, or to promote anything that section 8 prohibits.

Businesses are welcome. You may use Stitch to organise and promote events for your business, club or community. If you do, sections 14, 15 and 16 contain terms that apply to business users.

Who comes. You can approve or decline responses, and remove a guest from your event. Do not do so for reasons the law does not allow, such as discrimination.

Guest data. When you host, you see your guests’ names, photos and responses. You may use that information only to run the event you invited them to. You may not add guests to a mailing list, export them to another system, sell or share their details, or contact them for unrelated marketing. Doing so is a breach of these terms and, if you do it, you are likely to be breaking data protection law in your own right. You are responsible for your own compliance with that law in relation to your guests.

If you cancel or change the event. Tell your guests. You can cancel an event in the app, which notifies everyone who responded.

6. If you attend an event

Responding yes to an event is a commitment you make to the host, not a contract with us. The host may approve or decline your response, change the event, or cancel it. Check what you are going to, decide for yourself whether it is safe and suitable, follow the host’s reasonable instructions and the venue’s rules, and only bring extra guests if the host allows it.

What you post on an event, including comments and reactions, is visible to the other people there, as described in our Privacy policy.

7. Staying safe

Stitch is about meeting people in real life. Use ordinary sense:

When you are meeting people you do not know, choose public places and let a friend know where you are going.
Do not share sensitive personal information with people you have only just met.
If you are in danger, contact the emergency services first: 999 in the UK, 911 in the US.
If someone on Stitch makes you uncomfortable, block them and report them (section 9).

8. Things you must not do

Do not use Stitch to:

Break the law, or organise, promote or facilitate anything illegal, including the sale of drugs or weapons.
Post content that is threatening, harassing, hateful, defamatory, obscene, sexually explicit, or that sexualises anyone under 18.
Impersonate anyone, or misrepresent who is behind an event.
Create fake events, or events designed to mislead, defraud, or collect people’s information.
Harass, stalk, threaten or intentionally distress another user, or use Stitch to contact someone who has asked you to stop or has blocked you.
Post someone else’s personal information, or photos of identifiable people, without their permission.
Send spam, chain messages, or bulk unsolicited invitations, or get around invite limits or other limits we set.
Upload malware, or anything designed to interfere with the service.
Scrape, crawl, data mine, or use automated means to extract data from Stitch, or attempt to rebuild our data set.
Probe, breach or circumvent our security, rate limits or authentication, or access an account that is not yours.
Resell, sublicense or commercially exploit the service itself, as distinct from using it to run your own events.
Reverse engineer the service except to the extent that law expressly permits despite this restriction.
Help or encourage anyone else to do any of these things.

This section does not stop you from criticising Stitch or leaving an honest review.

9. Reporting, blocking and appeals

Blocking. You can block another user from their profile. Once blocked, they can no longer contact you or invite you to events through Stitch.

Reporting. You can report a user, an event, or anything posted on Stitch that you think is illegal, unsafe, or breaks these terms, using the report option in the app or by emailing [email protected]. You do not need an account to report illegal content by email.

What we do. We review reports and act in proportion to the problem. That can mean removing content, restricting features, suspending or closing an account, or passing information to the police where someone’s safety is at risk. We aim to act quickly on illegal content and safety risks.

Appeals and complaints. If we remove your content or restrict your account, we will usually tell you why. If you think we got it wrong, or you are unhappy with how we handled a report, email [email protected]. A person will review it, and we aim to reply within 14 days.

10. Content you post

You keep ownership of everything you post on Stitch: your photos, event descriptions, comments, and everything else.

To run the service, we need permission to use it. So you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, resize and display your content, for the purpose of operating, maintaining and improving Stitch and showing your content to the people you intended it for. The providers who help us run Stitch may do the same on our behalf.

Public events. If you make an event public, you also let us use its title, poster, date, area or venue name, and description to promote that event and Stitch, including on our website and social media. We never use an event’s full address in promotion. That permission lasts while the event is public. If you delete the event or make it private, we will stop creating new promotional material with it, although material we have already published may stay up. We will ask you first before featuring your profile, your name, or photos of identifiable people in our advertising.

When the licence ends. It ends when you delete the content or your account, except that copies may persist in backups for a period, and content you shared with other users may remain visible to them where it forms part of their own record of an event. Apart from the promotional use above, it does not let us use your content in advertising without asking you first. It is not perpetual and not irrevocable.

You are responsible for what you post, and you confirm you have the rights to post it. We do not review everything before it appears, but we may remove anything we reasonably believe breaks these terms or the law.

Feedback. If you send us ideas or suggestions about Stitch, we may use them freely without paying you.

Copyright complaints. If something on Stitch infringes your copyright, email [email protected] with a description of the work, where it appears, your contact details, and a statement that you believe the use is unauthorised. We will remove infringing content and may close repeat infringers’ accounts.

11. Our content

Stitch, its name, its logo, its software, its design and its content are owned by us or licensed to us. We grant you a limited, personal, non-transferable, revocable licence to use the service, and to install the app on devices you own or control, under these terms. Nothing here transfers any of our intellectual property to you.

12. What Stitch costs

Stitch is currently free to use. There are no paid features, and no money changes hands through the service.

If we introduce paid tickets or paid features in future, we will publish separate terms covering payment, refunds and cancellation before you can use them, and we will not charge you for anything without asking you clearly first. Nothing in these terms lets us bill you for something you did not choose.

13. Suspending or ending your account

You can leave whenever you like. Stop using Stitch at any time. To delete your account, follow section 8 of our Privacy policy, which also explains what happens to your data.

We may suspend or close your account:

immediately, or while we investigate, if you seriously or repeatedly breach these terms, if your use presents a risk of harm to other users or to us, if we suspect fraud or that your account has been compromised, or if we are required to by law
for any other reason, with at least 14 days’ notice, for example if we stop offering Stitch where you are, or your account has been inactive for a long time

Where it is reasonable, we will tell you why and how to appeal (section 9). If we close your account, you may not open a new one without our permission.

If your account ends, sections 10, 14, 15, 16 and 20 continue to apply.

14. Availability and what we promise

We work to keep Stitch available and working, but we do not promise that it will be uninterrupted, error free, or that any particular feature will continue to exist. We may change, suspend or discontinue parts of the service, and if we make a change that materially reduces what you get, we will give you reasonable notice where we can. If we close Stitch altogether, we will give you at least 30 days’ notice where we can.

If you are a consumer, nothing in these terms affects your statutory rights under the Consumer Rights Act 2015, including the right to have digital services supplied with reasonable care and skill. Those rights sit alongside these terms and we cannot and do not exclude them. Citizens Advice can tell you more about them.

If you are using Stitch for business purposes, all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent the law permits.

15. Our liability to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. That carve-out overrides everything else in this section.

Subject to that:

We are responsible for loss you suffer that is a foreseeable result of our breaching these terms or failing to use reasonable care and skill.
We are not liable for anything that happens at an event, for the conduct of any host or guest, or for any arrangement between users. Stitch is the software; the event is theirs.
We are not liable for loss or damage that was not foreseeable, meaning it was neither obvious that it would happen nor something you told us about before you started using Stitch.
If you are a consumer, we are not liable for any loss you suffer in connection with using Stitch for business purposes, including loss of profit, business, or business opportunity.
If you are a business user, we are not liable for loss of profits, revenue, business, goodwill, data, anticipated savings, or for any indirect or consequential loss, and our total liability to you for all claims arising in any 12 month period is limited to the greater of £100 and the fees you paid us in that period.

16. Your liability to us

If you use Stitch for business purposes, including hosting commercial or ticketed events, you agree to indemnify us against any claim, loss, cost or liability, including reasonable legal costs, that we suffer arising from your events, your content, or your breach of these terms or the law.

If you are a consumer using Stitch personally, you are responsible for loss you cause us by breaking these terms, but the indemnity above does not apply to you.

17. Other services and app stores

Other services. Stitch may link to or show services run by other companies, such as maps, calendar apps, or websites hosts add to their events. We do not control them, and their own terms and privacy policies apply when you use them.

App stores. If you downloaded Stitch from the Apple App Store or Google Play:

These terms are between you and us, not the app store. We, not the app store, are responsible for the app, its content, maintenance and support.
Your use of the app must also follow the app store’s own terms.
If the app fails to meet an applicable warranty, you may notify Apple, and Apple may refund the price you paid for the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
The app store is not responsible for handling claims about the app, including product liability claims, claims that the app breaks the law, consumer protection or privacy claims, or intellectual property claims. We are responsible for those, as these terms set out.
Apple and its subsidiaries are third party beneficiaries of these terms and may enforce them against you in relation to the app.

18. Changes to these terms

We may update these terms. If a change materially affects your rights, we will tell you in the app or by message at least 14 days before it takes effect, and you can close your account if you do not accept it. Changes needed for legal or safety reasons may take effect sooner. Continued use after the effective date means you accept the new version.

Version history:

16 September 2026: first version.

19. If you are in the United States

Stitch is operated from the United Kingdom and these terms are governed by English law, as section 20 sets out. If you use Stitch from the United States, your rights under the consumer protection law of your own state continue to apply where that law says they must, and nothing here is intended to remove them. Some states do not allow parts of section 15, and where that is so, those parts do not apply to you.

We have not included a mandatory arbitration clause or a class action waiver. If we ever add one, we will tell you in advance and give you a way to decline it.

You confirm that you are not located in a country subject to a US government embargo, and are not on any US government list of restricted parties.

California residents. Under California Civil Code section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

20. Governing law and where disputes are heard

These terms, and any dispute arising from them, are governed by the law of England and Wales.

If you are a consumer, you may bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings there. If you live elsewhere, you may bring proceedings in the courts of the country where you live, and you keep the benefit of any mandatory consumer protection rules of that country that you cannot be deprived of by agreement.

If you are a business user, the courts of England and Wales have exclusive jurisdiction.

Please contact us first at [email protected] if something has gone wrong. Most things are fixable without lawyers.

21. General

Assignment. You may not transfer your rights under these terms. We may transfer ours if our business is sold, provided your rights are not reduced, and we will tell you if that happens.
Events outside our control. We are not responsible for delays or failures caused by events beyond our reasonable control, but we will take reasonable steps to limit their effect.
Severability. If any provision is found unenforceable, the rest continues to apply.
No waiver. If we do not enforce a term straight away, we have not given up the right to do so later.
Third parties. Apart from the app stores in section 17, nobody other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
Entire agreement. These terms and the Privacy policy are the whole agreement between us about your use of Stitch.

22. Contact us

Email: [email protected]

Post: Stitch Events LTD, 128 City Road, London EC1V 2NX, United Kingdom.